Telehealth is a way that patients can meet with a health care provider over video and audio to receive care. You can meet with your physician from your desktop, laptop, tablet, or mobile device – it’s your choice!
Telehealth Information & FAQ's
What is Telehealth?
Telehealth is a way that patients can meet with a health care provider over video and audio to receive care. You can meet with your physician from your desktop, laptop, tablet, or mobile device – it’s your choice!
Why is Lower Sioux Health Care Center offering Telehealth?
With the shelter-in-place resolution, effective March 27th, 2020, Lower Sioux Health Care Center wants to reduce risk of exposure and preserve your safety. Our priority is the health and safety of our patients and employees.
In order to promote social distancing, and to protect those at-risk populations, LSHCC is attempting to transition all non-essential appointments to telehealth visits. This will allow our patients to stay at home and receive the dignified and personalized care that you deserve.
We are preparing for COVID-19 arriving here eventually. We continue to closely monitor the situation and act based on the best information available. We understand that this situation can change daily, and we will update measures as necessary to ensure everyone’s safety.
What is needed to receive a Telehealth appointment?
An email address to create a free Zoom account
A device the health care provide can see and hear you
Desktop computer with a webcam and speakers, laptop with a webcam and speakers, a tablet with webcam and speakers, a smart phone
An internet connection
A signed telehealth consent form
Is my privacy protected in Telehealth appointments?
Yes. Your personal information is confidential and the staff working with the telehealth program is HIPAA trained, just as if your appointment was face-to-face in the clinic.
What are some things we wouldn’t want you to be seen for over telehealth at LSHCC?
Certain situations including emergency and crises are inappropriate for telehealth services. If in a time of immediate crisis or emergency, you should immediately call 911, go to the nearest hospital, or mobile crisis unit. Lower Sioux Health Care Center is not an Emergency Room.
Time is valuable in the case of heart attack and stroke. Patients having an emergency, i.e. chest pain, severe abdominal pain, extreme shortness of breath, stroke symptoms should call 911 and go to the nearest ER.
If you are experiencing emergency situations regarding mental health needs or thoughts of suicide, please call 911, local county crisis agencies, or the National Suicide Hotline
Lower Sioux Indian community is ready to serve your needs. Please continue to take care of yourself and others by washing your hands, avoiding close contact, and staying home if you’re sick.